Terms of Use

Last updated: June 7, 2026

This is a courtesy translation. In case of any discrepancy, the Portuguese version prevails.

These Terms of Use ("Terms") govern access to and use of the BarbaSync platform ("Platform", "Service"), owned by EBP LTDA, enrolled with the CNPJ under No. 11.059.503/0001-59 ("BarbaSync", "we"), scheduling and management software intended for barbershops and professionals in the industry. By creating an account or using the Service, you ("User") represent that you have read, understood, and fully agree to these Terms.

1. Description of the service

BarbaSync is an online tool (SaaS) that allows the barbershop, among other functions, to: receive bookings through its own link, manage professionals and services, control commissions and inventory, send reminders to clients, process payments through partner providers, and track reports. The features available may vary according to the plan subscribed.

2. Registration and account

The User is responsible for the accuracy of the information provided at registration, including tax information (CPF/CNPJ, state registration, and address) when required for the issuance of documents.
Access credentials are personal and non-transferable. The User is responsible for all activities carried out under their account.
You must be over 18 years of age or duly represented in order to subscribe to the Service.

3. Trial period, plans, and payment

BarbaSync may offer a free trial period. Once the period ends, access to paid features depends on subscribing to a plan.
The subscription is billed on a recurring basis according to the plan and billing cycle chosen, until the User requests cancellation.
Payments are processed by third-party providers (for example, Mercado Pago). BarbaSync does not store full credit card data.
The User may cancel the subscription at any time; cancellation stops future charges and keeps access active until the end of the cycle already paid for, unless otherwise indicated.
Plan prices and conditions may be changed upon reasonable prior notice.

4. Acceptable use

The User agrees not to use the Platform for unlawful or fraudulent purposes, or purposes that violate the rights of third parties, and not to attempt to access restricted areas, compromise the security of the system, or overload the infrastructure. Non-compliance may result in suspension or termination of the account.

5. Barbershop client data

The data of end clients entered or collected by the barbershop (such as name, phone number, and booking history) belongs to the barbershop, which acts as the controller of such data. BarbaSync acts as the processor, processing such data on behalf of and under the instructions of the barbershop, in accordance with our Privacy Policy and the Lei Geral de Proteção de Dados (Brazilian General Data Protection Law — LGPD, Lei nº 13.709/2018).

6. Third-party integrations

The Service may integrate with third-party platforms (for example, Google Calendar, Mercado Pago, Bling, and Correios). The use of these integrations is subject to the terms and policies of the respective providers. BarbaSync is not responsible for unavailability, changes, or failures of these external services.

7. Intellectual property

The BarbaSync brand, the software, the design, and the contents of the Platform are protected by intellectual property rights and may not be copied, modified, or redistributed without authorization. The User retains ownership of the content and data they enter into the Platform.

8. Availability and limitation of liability

The Service is provided "as is". We make reasonable efforts to keep the Platform available and secure, but we do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, BarbaSync shall not be liable for indirect damages, loss of profits, or losses arising from unavailability, misuse, or third-party services.
We recommend that the User keep their own records of information essential to their business.

9. Suspension and termination

We may suspend or terminate access in the event of a violation of these Terms, non-payment, or use that compromises the security of the Platform. The User may close their account at any time.

10. Changes to these Terms

These Terms may be updated from time to time. Material changes will be communicated through the available channels. Continued use of the Service after the changes are published constitutes agreement to the version then in effect.

11. Governing law and jurisdiction

These Terms are governed by the laws of Brazil (Brazilian law). The courts of the judicial district (comarca) of the registered office of EBP LTDA are hereby elected to settle any disputes, with waiver of any other venue, however privileged it may be.

12. Contact

Questions about these Terms may be sent to contato@barbasync.com.br.